Cancellations and Refunds
Cancellations for any reason made up to 7 days before the commencement of the tour will receive a 90% refund. Cancellations made between 7 days and up to 24hrs before the tour will receive a 50% refund. Cancellations made less than 24hrs before the start of the tour, or if you fail to show up at the meeting point within 30 minutes from the scheduled time, will receive no refund. In the cases of no refund, rescheduling is possible (availability permitting) for the fee of 50€.
Inclement Weather Policy
In the event of inclement weather, before the tour commences, you have the option of a) continuing the tour as planned and we do our best to concentrate the tour to areas under cover. At prior request we can provide an umbrella. Or b) rescheduling the tour at no additional cost (availability permitting).
Customer information is collected for the purpose of processing your order. This information is kept confidential and is not shared.