Cancellations and Refunds
Cancellations for any reason made up to 7 days before the commencement of the tour will receive a 90% refund. Cancellations made between 7 days and up to 24hrs before the tour will be given a 50% refund. Cancellations made less than 24hrs before the start of the tour, or if you fail to show up at the meeting point within 30 minutes of the scheduled time, will receive no refund. In any case, rescheduling is possible (availability permitting) for the fee of 50€.
We reserve the right to provide a photography of our choosing, which we guarantee is competent of their position. Your assigned photographer might change from initial notification until the tour departure due to illness, engagements or any other reason deemed necessary by Aperture Tours, not limited to the photographers listed on this site. While we do our best to match you with a photographer of your choosing if requested, for these reasons we can not guarantee a specific photographer for an individual tour.
Inclement Weather Policy
In the event of inclement weather, before the tour commences, you have the option of a) continuing the tour as planned and we do our best to concentrate the tour to areas under cover. At prior request, we can provide an umbrella. Or b) rescheduling the tour at no additional cost (availability permitting).
We collect customer information for internal statistics only. This information is kept confidential and not shared.